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AI receptionist for cleaning companies

Bookings and quote requests answered while your teams are cleaning

Available handles domestic, commercial, one-off and recurring enquiries, collecting property size, frequency, access and timing so your office receives a quote-ready brief.

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Set up for you · Keep your existing number · Test privately before launch
Available — virtual receptionLive example
CallerI need an end-of-tenancy clean on Friday — the check-out is Monday.
AvailableWe can look at that. How many bedrooms is the property, and does it need oven and carpet cleaning included?
Priority booking request sent to scheduling
Where enquiries are lost

Cleaning leads look simple until the details are missing

A “two-bedroom clean” can mean a routine visit, deep clean, move-out service or heavily soiled property. Available asks the questions that prevent underquoting and unnecessary callbacks.

Businesses find this page searching for cleaning company call answering and cleaning enquiry service — different words for the same problem: enquiries arriving faster than a busy team can answer them.

What Available can handle
  • Answers calls and website chat 24/7 in your tone of voice
  • Answers approved questions about services, guide prices, hours and coverage
  • Captures contact details and qualifies each enquiry
  • Sends your booking link or creates structured booking requests
  • Transfers important calls and sends summaries with urgent flags
Common enquiries

The enquiries it handles for cleaning companies

Regular domestic cleaning
Deep and spring cleans
End-of-tenancy cleaning
Airbnb and holiday-let changeovers
Office and commercial contracts
Carpet, oven and specialist add-ons
Example conversation

What a real enquiry looks like

Wording adapts to your business — this is a typical journey from first ring to structured summary. Nothing is booked or promised beyond the rules you approve.

Hear a sample call
Available — virtual receptionExample journey
CallerI need an end-of-tenancy clean on Friday — the check-out is Monday.
AvailableWe can look at that. How many bedrooms is the property, and does it need oven and carpet cleaning included?
CallerTwo-bed flat, yes to oven, no carpets. LS6.
AvailableNoted — a two-bed end-of-tenancy with oven clean at LS6 for Friday. I've sent it to scheduling as a priority request and you'll get confirmation and a price by text this morning.
Priority booking request sent to scheduling
Qualification

It asks the questions your team would ask

Example qualification questions for cleaning companies — the exact wording follows your services, policies and escalation rules.

QWhat type of clean is required?
QHow many rooms and bathrooms?
QIs the property furnished or occupied?
QWhat is the preferred date and frequency?
QAre supplies or specialist services required?
QHow will the team gain access?
Safety & escalation

Boundaries your business controls

Every rule below is configured and approved by you before launch — and anything outside its knowledge becomes a captured callback, never a guess.

  • Emergencies are flagged and routed to your on-call contact straight away, day or night
  • Safety-critical situations follow the exact guidance you approve — nothing improvised
  • It gives guide pricing only where you allow it, and never commits you to a firm quote
  • Complaints are captured word for word and escalated to you — it never argues with a customer
Setup

Live within a week, without disruption

We learn the business

Your services, coverage, guide pricing, hours, FAQs, escalation contacts and preferred tone become one approved knowledge base.

You test it privately

A private demo line and chat built on your information. Your team asks the difficult questions and signs off the behaviour.

Calls and chats go live

A simple call divert and website snippet. Every conversation is summarised and sent to the people who need it.

Available works alongside your existing booking process and software: it can send booking links and create structured requests without a deep integration. Direct integrations may be available depending on your system — confirmed honestly during setup.

Get a tailored demo See pricing
Questions

What cleaning companies usually ask

No. It can sit behind your existing team and answer only when the line is busy, unanswered or closed. It can also handle all first-response enquiries if that suits your workflow.

Available can send booking links and structured requests without a deep integration. Direct availability and booking can be enabled where your calendar or business software provides suitable authorised access.

It says that your team will confirm, captures the caller or visitor details, and routes the enquiry. It does not invent answers.

Yes. It is trained on your approved services, pricing guidance, policies, coverage and tone. You test it privately and sign off before it handles live enquiries.

No. Your existing number can divert calls on busy, no answer or after hours. A separate campaign number can also be used when required.

A focused deployment can usually be prepared within about a week once your services, rules and escalation contacts have been supplied and approved.

See it handling your enquiries — before you pay anything

A tailored demo built from your website and approved information. Ring it, chat to it, try to break it.

Get a tailored demo