An AI receptionist that knows your industry

Every business misses calls differently. A plumber loses emergency jobs; a GP practice manages appointment demand; a solicitor cannot risk a wrong word. Available is configured for each — same dependable service, industry-specific behaviour.

Filter industries

Health & care

Clinics and practices where boundaries, safety and escalation matter most.

Aesthetic ClinicsAnswers treatment and price enquiries safely — consultations, not advice.Dental PracticesHandles appointment demand and triages dental pain calls to your rules.OpticiansBooks eye-test requests and handles frame and lens questions all day.PhysiotherapistsFills your diary with assessment requests while you’re treating patients.Private GP PracticesBooks consultation requests around strict no-advice clinical boundaries.Veterinary PracticesAnswers worried owners around the clock and escalates true emergencies.

Trades & home services

Emergency-led businesses where the caller will not wait for a voicemail.

BuildersQualifies extension and renovation enquiries between site visits.Carpenters & JoinersScopes fitted-furniture and joinery enquiries while you’re at the bench.Cleaning CompaniesBooks end-of-tenancy and regular cleans without interrupting a job.Painters & DecoratorsBooks quote visits for painting jobs while you finish the current one.ElectriciansAnswers fault and rewiring enquiries while you’re on the tools.Gardeners & LandscapersCaptures landscaping and maintenance enquiries while you’re outdoors.Heating & Gas EngineersHandles no-heat and boiler breakdown calls around your job list.LocksmithsAnswers lockout emergencies instantly, any hour of the night.Pest ControllersQualifies infestation calls with the questions your techs need answered.PlumbersCatches emergency leaks and boiler calls while your hands are full.Removals CompaniesQuotes-in-progress don’t stall — move enquiries are captured on the first ring.RoofersCatches storm-damage and leak calls the moment they happen.

Professional & local services

Appointment-led firms where the first response wins the client.

AccountantsSorts genuine new-client enquiries from noise during deadline season.Driving InstructorsBooks first lessons while you’re in the passenger seat teaching.Estate & Letting AgentsPortal leads answered in the minutes that matter, viewings captured 24/7.Garages & MechanicsAnswers MOT, service and breakdown enquiries while the ramps are full.Mortgage BrokersQualifies purchase and remortgage enquiries between client calls.SolicitorsCaptures new matters accurately without ever giving legal advice.

Why industry configuration matters

A generic answering service takes a message. Available asks the questions your team would ask — urgency for a locksmith, red-flag boundaries for a physiotherapist, buying position for an estate agent — and turns each conversation into a structured summary your team can act on. The behaviour, boundaries and escalation rules are approved by you before anything goes live.

Not on the list?

These pages cover the industries we most often set up, but Available works for most appointment-led and service businesses. If yours is not listed, tell us about your business and we will confirm honestly whether it is a good fit — and build you a tailored demo if it is.

Questions

Industry questions

The service is the same — answering calls and website chat, capturing enquiries, sending summaries. The behaviour is not: questions, boundaries, urgency rules and escalation contacts are configured for your industry and your specific business.

It is built with strict boundaries where they matter: no medical, legal or financial advice, ever. Those enquiries are captured and routed to your qualified people, and you approve the exact wording before launch.

Whichever is closest. Configuration is per business, not per template, so a heating engineer who also does plumbing gets one knowledge base covering both.

Down to your services, coverage area, guide prices where you allow them, opening hours and on-call contacts. You test the result privately before it answers a single live enquiry.

Get a demo built around your industry

Get a tailored demo