AI receptionist for calls & website chat

Never lose another customer to voicemail.

Available answers calls, handles website enquiries and captures new customers 24/7, using the information and rules approved by your business.

Get a tailored demo See how it works
Set up for you · Test privately before launch · Keep your existing number

Do not take our word for it. Pick a receptionist below and talk to it now.

Choose a receptionist

Uses your microphone. Nothing is stored beyond the demo call.

Enter your number and the receptionist you selected will ring you straight away.

Answers 24/7 — days, nights, weekends Calls + website chat from one knowledge base Your rules on escalation and boundaries UK English, tuned to your tone
The problem

Enquiries arrive when you cannot answer them.

Customers ring while your team is with other customers. They browse your website at 9pm. They will not leave a voicemail — they call the next business on the list. Every unanswered enquiry is revenue that quietly went elsewhere.

How Available works

Set up for you in three steps

We learn your business

Your services, coverage, guide pricing, opening hours, FAQs and escalation contacts become one approved knowledge base. You sign off every word it is allowed to use.

You test it privately

You get a private phone line and chat demo built around your business. Ask it difficult questions. Try to break it. Nothing goes live until you approve it.

Calls and chats go live

A simple divert on your existing number and a small snippet on your website. Every conversation becomes a structured summary sent to the right person.

Voice

Your phone line, covered.

Available Voice answers the calls your team cannot get to — on busy, on no answer, out of hours, or all first-response calls if you prefer. It speaks naturally, introduces itself honestly as a virtual assistant, and follows your script.

Keep your existing numberA standard call divert is all it takes. Your team always answers first if you want them to.
Transfers and urgent flagsImportant calls are transferred or routed to your on-call contact with an urgent marker.
Summaries after every callWho called, what they wanted, what was agreed — by email and SMS, straight away.
Hear a sample call
Emergency, routedEscalation rules
CallerWater is coming through my kitchen ceiling right now.
AvailableThat’s urgent — I’m flagging this for the on-call engineer while we speak. What’s the property postcode?
Urgent flag · routed to on-call contact · caller kept informed
Chat

Your website, answered.

Available Chat sits quietly on your site and answers the questions visitors actually ask — services, prices where approved, opening hours, coverage — then captures their details or sends your booking link.

Instant, accurate answersOnly from the information you have approved. Anything unknown becomes a callback, never a guess.
Every conversation becomes a leadName, contact details and what they need — sent to your inbox in real time.
Works alongside your booking processIt can send booking links or create structured booking requests for your team to confirm.
See an example conversation
Enquiry, qualifiedBooking support
CallerHow much is an initial consultation and can I book one?
AvailableConsultations start from £45. I can send you the booking link now, or capture your details for a call back — which do you prefer?
Booking link sent · details captured · summary emailed
What it handles

Front-of-house, without the bottleneck

24/7 call answering

Every call answered in a natural UK voice — including the ones that used to ring out to voicemail at night and weekends.

Website chat, handled

Visitors get instant answers on your site and are guided to the next step instead of drifting off to a competitor.

Structured summaries

No vague messages. Each conversation becomes a clean summary: who called, what they need, how urgent, what happens next.

Trained on your business

Your services, prices where you allow them, hours, policies and tone — approved by you before a single live conversation.

Escalation you control

Urgent or sensitive enquiries follow your rules: transferred, flagged or routed to a named person immediately.

Several calls at once

Busy mornings stop being a bottleneck — simultaneous calls are answered without anyone hearing an engaged tone.

Industries

Built around how your industry actually works

The questions a plumber's customers ask are nothing like a GP's patients. Available is configured around your industry's enquiries, urgency rules and boundaries.

Compatibility

Works alongside your existing systems.

Available is useful before any deep integration. It answers, qualifies, sends your existing booking links and creates structured booking requests — without needing control of your diary, CRM or practice software. Direct integrations may be available depending on your system; we confirm honestly what is and is not possible during setup.

Sends your booking linkWhatever you use today keeps working — customers are guided to it.
Creates booking requestsStructured requests your team confirms, so nothing lands in the diary unchecked.
Notifies the right peopleSummaries and alerts by email and SMS, routed by your rules.
Safety, accuracy & control
  • Answers only from information you have approved — it does not invent prices, policies or availability
  • Says "the team will confirm" and captures details when a question is outside its knowledge
  • Never gives medical, legal or financial advice — those conversations go to your qualified people
  • Urgent and sensitive calls escalate to a named contact immediately, with a flag on the summary
  • Introduces itself honestly as a virtual assistant on every conversation
Pricing

Simple monthly pricing. No call-volume surprises.

Every plan is set up for you, tested privately by you, and rolling monthly. Founding pricing while onboarding capacity is limited.

Available Chat

Your website, answered 24/7
£149 /month
+ £299 one-time setup
  • AI receptionist on your website
  • Trained on your approved information
  • Lead capture with instant alerts
  • Monthly review and updates
Get a tailored demo
Most complete

Available Complete

Calls and website chat together
£379 /month
+ £499 one-time setup
  • Everything in Chat and Voice
  • One approved knowledge base for both
  • Every enquiry captured, typed or spoken
  • Priority support and change turnaround
Get a tailored demo

Available Voice

Missed and out-of-hours calls, answered
£299 /month
+ £399 one-time setup
  • AI receptionist on your phone line
  • Your team answers first — divert on busy or no answer
  • Call summaries, transfers and urgent flags
  • Fair-use answered minutes included
Get a tailored demo
Tailored demo before you pay · Rolling monthly · 30 days' notice to cancel
Questions

Frequently asked questions

No. Most businesses run it behind their existing team, answering only when the line is busy, unanswered or closed. It can handle all first-response enquiries if that suits you better — the split is your choice.

It says your team will confirm, captures the enquirer's details and routes the enquiry to the right person. It never guesses and never invents information.

It works alongside your existing booking process: it can send your booking link or create structured booking requests for your team to confirm. Direct integrations may be available depending on your system — we confirm this honestly during setup.

Typically within a week. We build it from your website and a short call, you test it privately on a demo line and chat, and once you approve it a call divert and a website snippet take it live.

No. Your existing number stays. A standard divert sends calls to Available on busy, no answer or after hours — or a separate number can be used if you prefer.

We build a tailored demo around your actual business information. You ring it, chat to it and try to break it before any commitment.

Ready when you are

See Available answering your customers' questions — before you pay anything

Get a tailored demo Find your industry