Never lose another customer to voicemail.
Available answers calls, handles website enquiries and captures new customers 24/7, using the information and rules approved by your business.
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Enquiries arrive when you cannot answer them.
Customers ring while your team is with other customers. They browse your website at 9pm. They will not leave a voicemail — they call the next business on the list. Every unanswered enquiry is revenue that quietly went elsewhere.
Set up for you in three steps
We learn your business
Your services, coverage, guide pricing, opening hours, FAQs and escalation contacts become one approved knowledge base. You sign off every word it is allowed to use.
You test it privately
You get a private phone line and chat demo built around your business. Ask it difficult questions. Try to break it. Nothing goes live until you approve it.
Calls and chats go live
A simple divert on your existing number and a small snippet on your website. Every conversation becomes a structured summary sent to the right person.
Your phone line, covered.
Available Voice answers the calls your team cannot get to — on busy, on no answer, out of hours, or all first-response calls if you prefer. It speaks naturally, introduces itself honestly as a virtual assistant, and follows your script.
Your website, answered.
Available Chat sits quietly on your site and answers the questions visitors actually ask — services, prices where approved, opening hours, coverage — then captures their details or sends your booking link.
Front-of-house, without the bottleneck
24/7 call answering
Every call answered in a natural UK voice — including the ones that used to ring out to voicemail at night and weekends.
Website chat, handled
Visitors get instant answers on your site and are guided to the next step instead of drifting off to a competitor.
Structured summaries
No vague messages. Each conversation becomes a clean summary: who called, what they need, how urgent, what happens next.
Trained on your business
Your services, prices where you allow them, hours, policies and tone — approved by you before a single live conversation.
Escalation you control
Urgent or sensitive enquiries follow your rules: transferred, flagged or routed to a named person immediately.
Several calls at once
Busy mornings stop being a bottleneck — simultaneous calls are answered without anyone hearing an engaged tone.
Built around how your industry actually works
The questions a plumber's customers ask are nothing like a GP's patients. Available is configured around your industry's enquiries, urgency rules and boundaries.
Works alongside your existing systems.
Available is useful before any deep integration. It answers, qualifies, sends your existing booking links and creates structured booking requests — without needing control of your diary, CRM or practice software. Direct integrations may be available depending on your system; we confirm honestly what is and is not possible during setup.
- Answers only from information you have approved — it does not invent prices, policies or availability
- Says "the team will confirm" and captures details when a question is outside its knowledge
- Never gives medical, legal or financial advice — those conversations go to your qualified people
- Urgent and sensitive calls escalate to a named contact immediately, with a flag on the summary
- Introduces itself honestly as a virtual assistant on every conversation
Simple monthly pricing. No call-volume surprises.
Every plan is set up for you, tested privately by you, and rolling monthly. Founding pricing while onboarding capacity is limited.
Available Chat
- AI receptionist on your website
- Trained on your approved information
- Lead capture with instant alerts
- Monthly review and updates
Available Complete
- Everything in Chat and Voice
- One approved knowledge base for both
- Every enquiry captured, typed or spoken
- Priority support and change turnaround
Available Voice
- AI receptionist on your phone line
- Your team answers first — divert on busy or no answer
- Call summaries, transfers and urgent flags
- Fair-use answered minutes included
Frequently asked questions
No. Most businesses run it behind their existing team, answering only when the line is busy, unanswered or closed. It can handle all first-response enquiries if that suits you better — the split is your choice.
It says your team will confirm, captures the enquirer's details and routes the enquiry to the right person. It never guesses and never invents information.
It works alongside your existing booking process: it can send your booking link or create structured booking requests for your team to confirm. Direct integrations may be available depending on your system — we confirm this honestly during setup.
Typically within a week. We build it from your website and a short call, you test it privately on a demo line and chat, and once you approve it a call divert and a website snippet take it live.
No. Your existing number stays. A standard divert sends calls to Available on busy, no answer or after hours — or a separate number can be used if you prefer.
We build a tailored demo around your actual business information. You ring it, chat to it and try to break it before any commitment.